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Frequently Asked Questions

How many technicians and customers can we have using ReadyDesk?
Can ReadyDesk create tickets from emails?
Can we customize ReadyDesk to look more like our own web site?
Can ReadyDesk automatically escalate tickets?
What databases does ReadyDesk support?
What are the System Requirements to run ReadyDesk?
Is ReadyDesk easy to install?
Does any software need to be installed on the users' computers?
How much training will our employees need?
ReadyDesk seems to be targeted towards Information Technology issues. Can it be used for other purposes as well?
How much does ReadyDesk cost?
Are there any yearly support or maintenance fees?
Why do we offer ReadyDesk at such great prices?
Is there a demo version available?
Why does PayPal require me to have an account when purchasing a hosted account?
What is an Asterisk phone system?
What if I don't have an Asterisk phone system and I want to use the call management feature?
What if ReadyDesk is missing a feature that I really need?
 
 
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