Click Here to view more
Service Level Agreements
Live Support Chat
Reporting and Charting
Active Directory/LDAP Integration
Web Services API
You can define 100% of the fields that will be used for adding and editing assets.
Choose from different field and data types, and define which fields are required.
Workflow rules can also be created so that only the necessary fields are displayed based on the entered or selected values in other fields.
Technicians can view a customer's assets directly on the ticket form using the Assets tab.
Assets can be imported from various external sources, including MS Access, Excel, SQL Server, mySQL, Oracle and delimited text files.
You can optionally allow technicians to add, edit and/or delete assets directly from the technician interface.
You can optionally allow customers to view assets associated with their account.
Use the REAL-TIME network inventory tool to view assets on your network. There is no need to install and maintain any additional software on your network computers.
All content © 2014 ReadyDesk.com. All rights reserved. Terms & Conditions.