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Allows technicians to connect to a remote customer's Windows based computer, and view and control their desktop.
Remote sessions can be initiated by the customer or technician.
Unattended sessions are possible when installing the remote desktop as a service.
Built on the industry standard VNC platform.
Works through firewalls and proxies.
Includes file transfer.
Nothing for the customer or technician to install.
Single-click connection. No IP addresses, ID numbers or passwords have to be entered.
All remote desktop sessions are 128 bit encrypted.
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