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Ticket #:
*
Subject:
Date:
Category:
--
Functional
Technical
User License
Others
*
Customer ID:
*
Sub-Category:
--
*
Company:
--
Bob
cv
Premiere
*
Due Date:
*
Name:
*
Escalation Level:
--
Level 1
Level 2
Level 3
*
Phone:
Assign To:
--
guest
guest (duplicate)
guest (duplicate) (duplicate)
guest (duplicate) (duplicate)
guest (duplicate) (duplicate)
guest (duplicate) (duplicate)
guest (duplicate) (duplicate) (duplicate)
guest (duplicate) (duplicate) (duplicate)
*
Email:
Assign Group:
--
*
Status:
--
Awaiting Response
Customer Approved
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Technician Responded
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1st Callback
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Open
Opened By:
*
Source:
--
Portal 2 (duplicate)
Phone
Email
Customer Portal
Live Support Chat
Updated By:
Priority:
--
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Duration:
Adding attachments disabled by admin
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ID
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Total Time:
Date:
Time:
Category:
--
1
jackal
y8y
Note:
Elapsed Time
00:00:00
Use
Resume
Close
Technician:
guest
Date:
2015/12/14
Time Entered:
01:59:59
Category:
General Support
Note:
dac
Technician:
guest
Date:
2015/08/19
Time Entered:
00:45:00
Category:
General Support
Note:
Test
Technician:
guest
Date:
2015/08/19
Time Entered:
00:00:50
Category:
General Support
Note:
Test
Technician:
guest
Date:
2015/07/17
Time Entered:
00:00:04
Category:
General Support
Note:
blaa
Technician:
guest
Date:
2015/04/12
Time Entered:
00:15:00
Category:
General Support
Note:
test note
Technician:
guest
Date:
2015/02/18
Time Entered:
00:13:28
Category:
Corporate
Note:
This is a note
Total Cost:
No billing entries have been added to this ticket yet.
Elapsed Time:
