ReadyDesk API Reference

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Customers

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Asset Managements

add_time

Input Variable	Input Value	Description
tid	String value Required	The ticket ID to associate the time entry with.
uid	String value, limited to 50 characters. Required	The technician ID to associate the time entry with.
cid	String value, limited to 50 characters	The customer ID to associate the time entry with.
date	String value, as date/time.	The date/time of the time entry.
time	Integer value. Required	The amount of time in seconds of the time entry.
category	String value, as date/time.	The name of the category of the time entry.
notes	String value, limited to 255 characters.	Basic notes for the time entry.

Output Variable	URL Encoded	Description
added_time	No	Time entry ID that was added.

Example Usage

http://localhost/API/default.aspx?key=your key here&action=add_time&cid=demo&uid=guest&tid=12&date=4/1/2014&time=2700

Example Response

XML:

<?xml version="1.0"?>
<response>
    <added_time>5</added_time>
</response>

JSON:

{
	"response": [
		{
			"added_time" : "5"
		}
	]
}

URL DELIMITED:

added_time=5