All license types allow for UNLIMITED users, as well as free upgrades and support.
| ReadyDesk Hosted Monthly Subscription |
| We install and host a copy of ReadyDesk on our servers, which will be dedicated for your use. You do not need to download, install or configure anything. We will handle the entire setup process for you, and maintain your installation for as long as you are a subscriber. We will even handle all future upgrades for you, so using ReadyDesk is completely hassle free. All you need to use ReadyDesk is a web browser. |
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| Key Advantages |
- FREE setup
- There is nothing to download
- There is nothing to install
- No need to purchase and maintain an expensive server
- Same day setup so you can start using ReadyDesk quickly (automated setup process starts instantly after purchase)
- Easily access ReadyDesk from anywhere in the world
- Option to use our MS SQL and MySQL servers as your database
- Option to have your own domain name
- All future upgrades are installed for you automatically
- Automated daily database backups
- UNLIMITED users for an inexpensive monthly fee
- Cancel your subscription at any time
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| ReadyDesk Hosted Yearly Subscription |
We install and host a copy of ReadyDesk on our servers, which will be dedicated for your use. You do not need to download, install or configure anything. We will handle the entire setup process for you, and maintain your installation for as long as you are a subscriber. We will even handle all future upgrades for you, so using ReadyDesk is completely hassle free. All you need to use ReadyDesk is a web browser.
This has all of the great advantages of our monthly hosted plan, but with the added savings and convenience of purchasing a full year's subscription. |
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| Key Advantages |
- FREE setup
- There is nothing to download
- There is nothing to install
- No need to purchase and maintain an expensive server
- Same day setup so you can start using ReadyDesk quickly (automated setup process starts instantly after purchase)
- Easily access ReadyDesk from anywhere in the world
- Option to use our MS SQL and MySQL servers as your database
- Option to have your own domain name
- All future upgrades are installed for you automatically
- Automated daily database backups
- UNLIMITED users for an inexpensive yearly fee
- Cancel your subscription at any time
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| ReadyDesk Owned License |
| You will download, install and maintain ReadyDesk on your own server. You will also download and install future upgrades yourself. Click here for a list of system requirements. |
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| Key Advantages |
- ReadyDesk resides on your own server
- Complete control over server and network configuration
- Option to use your own MS SQL and MySQL server as your database
- All future upgrades are free, but must be downloaded and installed on your server
- UNLIMITED users for an inexpensive one time fee
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| ReadyDesk Mobile |
| ReadyDesk Mobile is a scaled down, web based version of the technician and admin console interfaces that work on mobile devices with web browsers. |
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| Key Advantages |
- Works on any mobile device that supports HTML tables and basic Javascript
- Nothing to install on your mobile device
- Interact will key features, including tickets, customer accounts, support articles, assets, schedules, live chat and more, on the go
- All future upgrades are free
- UNLIMITED users for an inexpensive one time add-on fee
- * This add-on is currently only available for the ASP.Net edition of ReadyDesk
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| Unbranded Option |
| ReadyDesk Unbranded has all of the great features of the regular version, but with an major bonus. There is no ReadyDesk branding visible to your customers. |
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| Key Advantages |
- All "Powered by ReadyDesk" text and logos are removed from the customer portal
- Looks more like your own website than a 3rd party application
- All future upgrades are free
- UNLIMITED users for an inexpensive one time add-on fee
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