| ReadyDesk Hosted Monthly Subscription |
| We install and host a copy of ReadyDesk on our servers, which will be dedicated for your use. You do not need to download, install or configure anything. We will handle the entire setup process for you, and maintain your installation for as long as you are a subscriber. We will even handle all future upgrades for you, so using ReadyDesk is completely hassle free. All you need to use ReadyDesk is a web browser. |
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| Key Advantages |
- FREE setup
- There is nothing to download
- There is nothing to install
- No need to purchase and maintain an expensive server
- Same day setup so you can start using ReadyDesk quickly (automated setup process starts instantly after purchase)
- Easily access ReadyDesk from anywhere in the world
- Option to use the included MS Access database or our MS SQL Servers as your database
- Option to have your own domain or sub-domain name (Example: support.yoursite.com)
- All future upgrades are included in your maintenance plan and installed for you automatically
- Automated daily file and database backups
- Inexpensive monthly fee
- Cancel your subscription at any time
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| ReadyDesk Hosted Yearly Subscription |
We install and host a copy of ReadyDesk on our servers, which will be dedicated for your use. You do not need to download, install or configure anything. We will handle the entire setup process for you, and maintain your installation for as long as you are a subscriber. We will even handle all future upgrades for you, so using ReadyDesk is completely hassle free. All you need to use ReadyDesk is a web browser.
This has all of the great advantages of our monthly hosted plan, but with the added savings (2 months free!) and convenience of purchasing a full year's subscription. |
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| Key Advantages |
- FREE setup
- There is nothing to download
- There is nothing to install
- No need to purchase and maintain an expensive server
- Same day setup so you can start using ReadyDesk quickly (automated setup process starts instantly after purchase)
- Easily access ReadyDesk from anywhere in the world
- Option to use the included MS Access database or our MS SQL Servers as your database
- Option to have your own domain name
- All future upgrades are included in your maintenance plan and are installed for you automatically
- Automated daily file and database backups
- Inexpensive yearly fee
- Cancel your subscription at any time
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| ReadyDesk Owned License |
| You will download, install and maintain ReadyDesk on your own server. Click here for a list of system requirements. |
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| Key Advantages |
- ReadyDesk resides on your own server
- Complete control over server and network configuration
- Option to use the included MS Access database or your own MS SQL Server as your database
- All future upgrades are included in your maintenance plan
- Inexpensive one time fee
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| ReadyDesk Mobile |
| ReadyDesk Mobile is a trimmed down interface that is optimized for your team's mobile devices. It allows both technicians and admins to access the powerful features of ReadyDesk from practically anywhere. |
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| Key Advantages |
- Works on any mobile device that supports HTML tables and basic Javascript, including iPhone, Android, Windows Phone, Blackberry and Palm OS
- Nothing to install on your mobile device
- Interact with key features, including tickets, customer accounts, support articles, assets, schedules, live chat and more, on the go
- Inexpensive one time add-on fee
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| Unbranded Option |
| ReadyDesk Unbranded has all of the great features of the regular version, but with one major bonus. There is no ReadyDesk branding visible to your customers. |
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| Key Advantages |
- All "Powered by ReadyDesk" text and logos are removed from the customer portal
- Looks more like your own website than a 3rd party application
- Iinexpensive one time add-on fee
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| Support and Maintenance |
| Support is free and unlimited via email, support tickets and live chat for the first year. All upgrades are also included for the first year. There is a yearly maintenance fee after the first year of 20% of your total purcase cost. For example, if your purchase cost is $199.95, the yearly maintenance fee would be just $39.99 per year. |
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| Key Advantages |
- Get unlimited support for your installation of ReadyDesk
- Stay up to date with the latest ReadyDesk builds
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